Frequently Asked Questions
About the Moss
How do I care for the moss?
No maintenance is needed! The moss is preserved and does not require watering or sunlight.
Will the moss grow? Is it alive?
The moss is not alive and will not grow. It has been preserved to maintain its natural look and feel.
Is the moss safe for kids or pets?
Yes, the moss is non-toxic and safe to handle. However, it is not intended for consumption, so please keep it out of reach of small children and pets.
Will the moss dry out?
Yes, the moss may feel dry when the humidity in the room is low. Once the humidity returns, it will soften again. Avoid touching it when dry, as it becomes brittle and may break.
Can I choose different moss colors?
Each kit includes a curated mix of vibrant moss colors. At this time, we do not offer color customization, but stay tuned—more options may be coming soon!
Creating Your Mossome Art
Who is Mossome Art for?
Mossome Art is for everyone—whether you’re planning a cozy date night, a family craft evening, a thoughtful gift, a team-building activity at work, or a relaxing night in with friends. It’s also a great way to treat yourself to some creative joy!
While the kit is safe to handle, it’s best suited for ages 10 and up, as small children may need supervision due to small parts and delicate materials.
Why is there a blank design page included?
The blank design page is there to spark your creativity! You can use it to sketch out your moss art design before you begin, or simply keep it nearby as a space to experiment and plan as you go. It’s totally optional—some people love to pre-plan, while others prefer to create freely in the moment.
How long does it take to complete the project?
Most people finish their moss art in about 30 minutes to 1 hour, depending on your design and how quickly you work. Take your time and enjoy the creative process!
The glue doesn’t work—what should I do?
There is a protective seal under the glue cap. Unscrew the cap, remove the seal, and screw the cap back on before use.
Can I use a hot glue gun?
Yes! While your kit includes glue, you’re welcome to use a hot glue gun if you prefer.
What if I need to step away while creating?
No problem! Just seal the moss bags to help preserve freshness and prevent drying. Try to glue one section at a time so you can easily pause and resume without disrupting your design.
Where can I display my moss art piece?
Display your piece indoors and out of direct sunlight to preserve the vibrant colors. Avoid areas with extreme dryness or moisture.
What should I do with the extra moss?
There are lots of creative ways to use leftover moss! You can:
- Experiment with a mini art piece or greeting card
- Decorate around potted plants to cover the soil
- Place it in a decorative bowl or tray for a natural accent
- Add it to a terrarium or fairy garden
- Let your imagination guide you—there’s no wrong way to use it!
Ordering & Customization
Can I get a larger moss art piece?
At this time, we offer an 8″ x 10″ art kit. If you’re interested in a custom moss art piece (12 square feet or larger), we’d love to hear from you! Please message us on Etsy with your contact information, and we’ll reach out to discuss your vision, timeline, and provide a personalized quote.
Can I order multiple kits for a group or event?
Absolutely! Mossome Art Kits are a fun and meaningful activity for team-building events, parties, workshops, and creative gatherings. For bulk orders or group inquiries, please send us a message on Etsy, and we’ll be happy to help you plan your order.
Do you offer gift wrapping or personalized messages?
No. We do not offer gift wrapping or personalized messages at this time.
Do you ship internationally?
We currently ship within the United States.
Creative Tips
Get creative!
There’s no wrong way to design your moss art. Let your imagination guide you.
Share your masterpiece!
Tag us @MossomeArtStudio on Instagram—we’d love to feature your creation!
Returns
We want you to love your Mossome Art Kit! We stand behind our kits. If there’s an issue, we’ll make it right.
Eligible for Refund or Replacement
- Damaged or defective items: If your kit arrives damaged or with missing components, please message us on Etsy within 7 days of delivery. Include your order number, a brief description of the issue, and photos if applicable. We’ll provide you with the next steps.
Not Eligible for Refund
- Change of mind or used kits: Because our kits are custom-packed and include consumable materials, we do not accept returns or offer refunds for change-of-mind purchases or used kits.